Visual Design

OpenCities

Project Overview
OpenCities provides the website and form functionality that modern Governments need to transform their digital customer journey.

As a SaaS platform that powers millions of resident interactions around the world, OpenCities leverages rich usage data and machine learning to continuously evolve their customer experience.

Enabling Governments of every size to deliver world-class digital experiences, OpenCities re-imagines how councils procure, deliver and evolve their website and online services.
My Contributions
The OpenCities CMS boasts a series of functionally accessible and responsive components out of the box, which set a solid foundation for the designs to be built upon.

As the sole designer in Australia and New Zealand, I was responsible for creating beautiful and modern themes for OpenCities' clients – two things that are rarely associated with Government.
A series of website designs created for local government agencies
Designer
03/2021 – 12/2021
As the sole client-facing designer across Australia and New Zealand, I was responsible for walking clients through the design process and running a variety of workshops and discovery sessions with local Government statekeholders.

These workshops allowed me to dig deeper into the client's needs, determining the feasability of their requests, how closely they align with user needs, how their branding would be incorporated in this solution, and advising clients around meeting WCAG 2.0 accessibility standards.

Utilising the expansive OpenCities front-end component library and theming capabilities, I created designs for a variety of local Governments throughout Australia, New Zealand and the United States. Themes would vary from main council websites to those of local events and facilities within any given local Government area.
A series of website designs created for local government agenciesA series of website designs created for local government agencies